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We are committed to help people achieve their ambitions and goals

Investing in property should be exciting, stress free and profitable when done well. That’s why we’ve spent many years developing a unique system for the leasing and management of residential property that maximises your property’s potential.

Having carefully managed our Clients’ properties for over 25 years, we have developed both a deep passion and a set of proprietary processes that will deliver you the comfort and confidence you want as an investor.

Whether you are a first time investor, multiple owner or you’re considering leasing out your family home, making the right choice of Property Manager can make a world of difference.

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Tenant Information

View property before application?

Do I have to view the property before making an application?

Yes, it is company policy for you to view your ideal property before submitting an application form. This ensures that the property is suitable for your requirements and in a condition that you are happy with.

If you are unable to view your ideal property personally, we would recommend that a trusted friend or relative do so on your behalf if possible.

Alternatively we can arrange for detailed images of each room within the property to be emailed to you.

How do I complete the application form?

How do I complete the application form?

Application forms should be filled in with as much detail as possible and accompanying letters and references will assist you in obtaining the property of your choice.  Please ensure all contact names and numbers are legible and up to date.  Do not leave any fields blank.  This will assist the Property Manager to process your application alot quicker and ensure you are in a prime position to be chosen as a successful tenant.

Application forms can be downloaded and emailed from our website or Realestate.com, or you may choose to deliver them in person to any one of our three office loactions in Montmorency, Greensborough and Eltham. Please note that it is ouir company policy that you MUST view the property prior to being accepted as a successful tenant.  This is to ensure that the property is suitable for your requirements and in a condition that you are happy with.  If you are unable to attend an Open for inspection then we recommend you have a trusted friend or relative do this on your behalf. For our interstate and overseas applicants alternative arrangments can be made to email you further images of the property.

When do I need to pay rent & bond?

When do I need to pay rent and bond?

Bond is equivalent to one months rental. This needs to be paid in the form of a bank cheque or money order to the Residential Tenancy Bond Authority (R.T.B.A) on acceptance of the application.

The first month’s rent is due and payable on or before commencement date of the lease and is payable monthly in advance thereafter.

How do I report maintenance?

How do I report maintenance and other issues during my tenancy?

Our maintenance form is available on our website for you to report any non-urgent maintenance items.  If you have any non-urgent repairs those can also be reported at our 6 monthly routine inspections.  You will receive written notice to advise you that we will inspect the property at the 3 month mark of your initial lease and then 6 months thereafter.  You are welcome to be at the inspection.

For urgent repairs as per your tenants’ rights and duties booklet please contact our office immediately by phone on 94346666 or 0438196480.  For all other non-urgent issues we can be emailed, faxed or phoned to assist you.

Can I rent if I have a pet?

Can I rent if I have a pet?

Most people these days own pets which means finding pet friendly rental accommodation is not always easy.  Finding a Landlord who will accept pets is a challenge, particularly if the property is an apartment or unit.  It may also be that the Landlord has had a previous negative experience with animals and believes that the pet will cause damage to the property including flea infestations and soiled carpets.  There are several ways in which you can enhance your chances of securing a property with a pet.

 

  1. Ask the question!  Does the property allow pets? Don’t be discouraged but just remember to respect the answer.
  2. Offer more rent.  A few extra dollars may persuade the Landlord.
  3. Pet references.  Create a reference with Vet checks, vaccinations, de-sexing certificates etc
  4. Produce records.  Include your pets vaccination certificates, vet receipts etc which shows the health of your pet.  Making the effort will remind the Landlord/agent that you are a caring pet owner/renter.

Pet resume

Pet resume

Presenting information about you and your pet will have more of an impact if you provide a Pet Resume.  This may include a de-sexing certificate, vaccination certificate, any dog training certificates and most importantly written references from past Landlords.  Offer to sign a pet agreement clearly defining the behaviour and responsibilities appropriate to the rental premises.  You perhaps may even suggest that your future Landlord meets your pet to prove that they are responsibly cared for and are obedient.

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Landlord Information

We understand the Diamond Valley Residential and Commercial market.

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Online Tenancy Application

Download the Application Form and fax, post or deliver in person to our office.

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Notice To Vacate

Download and complete the attached Notice to Vacate document.

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Testimonials

Hear from some of our happy clients we have helped!

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Rental Appraisal

Ensure you are investing in the right property and obtain the optimum rent.

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Maintenance Request

Download and complete the attached Maintenance Request Form.

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Buckingham and Company

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