Renting

We encourage prospective renters to view the property prior to applying. Viewing allows you to ensure the property meets your needs and expectations before proceeding.

To arrange a viewing, please contact our office or submit an enquiry through the listing. Our team will be happy to assist and provide available inspection times.

We look forward to helping you find a property that suits you.

To ensure your application can be processed promptly, please complete all sections of the application form in full and provide the required supporting documentation.

Steps to complete your application:

• Enter your personal details accurately, including full name and contact information.
• Provide current and previous rental history, including landlord or agent contact details.
• Supply employment and income information, along with supporting documents such as recent payslips or proof of income.
• Upload valid identification (e.g. driver’s licence, passport).
• Include personal or professional references where requested.
• Review all information carefully before submitting the form.

Incomplete or incorrect applications may result in processing delays. Once submitted, our team will review your application and contact you if further information is required.

If you have any questions or need assistance, please contact our office.

Once your application has been approved, the bond and initial rent payment are required prior to collecting keys and moving into the property.

Bond:

The bond is typically equivalent to one months rent and must be paid in full usually within 24 hours of receiving the congratulations email.

Rent:

Rent is payable in advance and must be paid up to the agreed start date of the tenancy. Ongoing rent payments are then due as outlined in your tenancy agreement. Usually this will be the same date of your lease start date each month.

Payment details and instructions will be provided upon approval of your application. Please note that keys cannot be released until all required payments have been received and cleared.

If you have any questions regarding payment timeframes or methods, please contact our office.

All maintenance requests should be submitted as soon as the issue arises to prevent further damage.

Routine Maintenance:

Please lodge all non-urgent maintenance requests in writing via our online maintenance portal or by email to your property manager. Include a clear description of the issue and, where possible, photos to assist in arranging repairs promptly.

Urgent Maintenance:

For urgent or emergency maintenance requiring immediate attention, please contact our office directly on 03 9434 6666 After hours emergency contact details can be found in your rental agreement.

Once a request is received, we will arrange for the appropriate tradesperson/s to attend and will keep you informed of progress.

If you are unsure whether an issue is considered urgent, please contact our office for guidance.

Yes. Under Victorian tenancy laws, renters are allowed to have pets in rental properties, subject to the legal process.

If you wish to keep a pet, you must submit a Pet Request Form to the rental provider (landlord or agent). The rental provider then has 14 days to apply to VCAT if they wish to refuse the request.

If the rental provider does not apply to VCAT within 14 days, the pet is automatically approved.

Important points to note:

• A rental provider cannot unreasonably refuse a pet.
• No additional bond or pet bond can be charged.
• Written consent must be obtained before bringing a pet onto the property.
• Renters are responsible for ensuring the pet does not cause damage or nuisance.

If you have any questions about submitting a pet request or the approval process, please contact our office for assistance.

Pet Name:

Type & Breed:
Age:
Size:
Desexed: Yes / No

Health & Registration:

Vaccinated: Yes / No
Microchipped: Yes / No
Council Registered (if applicable): Yes / No

Behaviour:

House trained: Yes / No
Indoor / Outdoor / Both

Additional Information:

(Training, temperament, routine, photos, references)